Of course we hope that you receive and enjoy your ornaments without issue.
However if you do have questions about returns or exchanges:
Returns: Items must be returned within 10 days in their original packaging and in sell-able condition and must be accompanied by a store receipt. If an item is damaged during shipping, you will be required to save the original shipping carton and packaging so that UPS or USPS can file a claim and document the damage. We will only accept returns on items purchased directly from our website and not through third party sites, dealers, or E-bay. Refunds or replacements do not include cost of shipping and handling.
Have questions or a special request? Please let us know what we can do for you!